At American Group – Authorized Ariston Service Center, we are committed to protecting your privacy and safeguarding all the information you share with us while using our website or requesting Ariston appliance maintenance services. This policy explains how we collect your data, how we use it, and what rights you have. Who We Are We are American Group, a specialized and authorized maintenance center providing technical support services for Ariston appliances across Egypt. Please note that we are not the owner of the “Ariston” brand, but we offer maintenance services for these appliances through certified technicians and with genuine spare parts that meet the original manufacturer’s standards. Use of the “Ariston” Name The name “Ariston” is mentioned on this website solely to indicate the type of appliances we service. The brand and its rights are fully owned by Ariston, and we do not claim ownership. What Information Do We Collect? When you use the booking form or contact us through the website, we may request some data to provide accurate service, such as:

• Full name
• Phone number
• Appliance type and issue description
• Location/address (for home service requests)
• Email address (optional)

Purpose of Data Usage We use the data you provide for the following purposes only:

• Confirming your booking and scheduling the maintenance visit
• Sending the right technician for your appliance type
• Providing post-repair customer support
• Improving the user experience based on customer feedback

We confirm that we do not share your data with any external parties and do not use it for marketing purposes outside the scope of our service. Privacy Policy Updates We may review and update this policy from time to time to match operational or legal changes. Any updates will be posted on this page with the date of the last revision. Contact Us You can review, update, or request deletion of your personal data at any time through:

• Ariston Maintenance Hotline: 01211114528
• Via WhatsApp: [Click Here]
• Through the online booking form on our official website.